Hotel Santa Clara San Cristobal de las Casas, San Cristobal de las Casas ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Insurgentes 1, Col. Centro, San Cristobal de las Casas, Mexico, 29250

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room

Max:

2 persons

18 m²

Bed options:

1 Double bed

Shower

room details

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Family Suite

Max:

6 persons

40 m²

Bed options:

4 Double beds

City view

Shower

Balcony

room details

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Standard Family Room

Max:

6 persons

40 m²

Bed options:

3 Double beds

Shower

Balcony

room details

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Getting around

A list of all available modes of transport

City Center

San Cristobal de las Casas700 ft

Airports

Angel Albino Corzo International (TGZ) 47.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Good Breakfast Included

“I had a wonderful experience at Hotel Santa Clara, especially enjoying the delicious breakfast included with my stay. The food was fresh and offered a nice variety that started my day off right.” view full review

Convenient and Free Parking

“I appreciated the free parking just a couple of blocks away from the hotel. It was easy to access and gave me peace of mind knowing my vehicle was secure while I explored the city.” view full review

Comfortable and Cozy Rooms

“The rooms at Hotel Santa Clara were quite comfortable and cozy. I loved the beautiful wooden features and overall charm of the historical architecture, which made my stay feel special.” view full review

Lovely Courtyard to Relax

“The hotel features a lovely courtyard surrounded by a beautiful garden, which offered a serene escape. I enjoyed relaxing here with a book, immersed in the peaceful ambiance.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Baggage storage
Currency exchange
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers

Sports & Fitness

Hiking
Horseback riding

Services

Paid airport shuttle
Tours/Ticket assistance

Business

Fax/Photocopying

Children

Children's menu

Spa & Leisure

Garden area

Room features

Sitting area
Garden furniture

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Insurgentes 1, Col. Centro, San Cristobal de las Casas, Mexico, 29250

Map view

Insurgentes 1, Col. Centro, San Cristobal de las Casas, Mexico, 29250

City landmarks

Museums

Na Bolom Cultural Centre

4000 ft

Church

Templo de Santo Domingo

2100 ft

Calle 1ro. de Marzo # 16 Centro Historico

Kakaw Museum Cultural Cocoa and chocolate

2200 ft

Plaza 31 de Marzo next to the Parque Central / Zocalo

Catedral de San Cristobal de Las Casas

4300 ft

Church

Guadalupe Church

3100 ft

Calle Tonala 19a Barrio del Cerrillo

Gallery Studio Cerrillo

2400 ft

Parks

Plaza on March 31

2200 ft

Nearby

Church

Cathedral of San Cristobal

700 ft

Museums

Amber Museum

1000 ft

Miguel Hidalgo S/N

Arco del Carmen

1400 ft

Church

La Merced Church

1800 ft

Museums

Museum of Traditional Textiles

2000 ft

Museums

Mesoamerican Museum of Jade

600 ft

Museums

Amber Museum of Chiapas

1800 ft

Belizario Dominguez 5-A

Foro Cultural Kinoki

700 ft

Church

St. Nicholas Church

400 ft

Diego de Mazariegos # 23-c esq. 5 mayo Centro

Museo del ambar Lilia Mijangos

1000 ft

Calle Hermanos Dominguez 25-A Gradas a Sancristobalito

Mirador de la Escuela SolMaya

1100 ft

Mall

Esquina San Agustin

500 ft

Corner of Hermanos Dominguez

San Cristobalito

1000 ft

Calle Guadalupe Victoria # 38

Museo de Trajes Regionales

1200 ft

Museums

La Ensenanza

1000 ft

Calle 28 de Agosto 4B Colonia Centro

LeK Museo

1000 ft

Gallery

Arteria Chiapas

1300 ft

Museums

Museo De Bichos E Insectos

1400 ft

Square

Historic Center

300 ft

Church

Ex-Convent of Santo Domingo

2000 ft

Belisario Dominguez 35 Barrio del Cerrillo

Enzue

1500 ft

Church

Iglesia Del Carmen

1100 ft

Belisario Domínguez 5A

Kinoki

800 ft

Restaurants

Taniperla

800 ft

Calle Profesora Maria Adelina Flores # 23 Esquina con Av Cristóbal Colón

Santo Nahual

400 ft

3 Miguel Hidalgo

Maya Pakal

300 ft

Francisco I. Maderio No. 12

El Tacoleto

600 ft

Calle Francisco i. Madero Esq Belisario Dominguez 24 Centro

Fonda Marco

600 ft

Dr. Jose Felipe Flores No.1

Restaurante Las Pichanchas San Cristobal

800 ft

Avenida Crescencio Rosas 4 A Centro Historico

Porter Art Drinks

500 ft

Callejon Francisco i. Madero 22

Mexkal

500 ft

Francisco I Madero num 20

Rincon Yucateco

700 ft

Calle 5 de Febrero # 5

La Salsa Verde

900 ft

Andador Eclesiastico Centro Historico

Reviews and Ratings

Feedback from previous guests about their experience.

64%

liked the hotel and would stay again

6.4/10

Nice

Rooms

5.4

Location

9.0

Service

5.0

Dining

6.4

Jim

United States of America, February 2025

5.4/10

I loved the fantastic location right next to the main plaza, which made it easy to explore San Cristobal. The charm of the colonial architecture was captivating, but my experience was marred by some issues like a musty room and disappointing service. While the hotel has potential, the dark and worn furnishings really need attention.

Rooms

5.0

The room I stayed in was dark and not very clean, with stained furniture and carpet. I even encountered a serious water leak that soaked my bags when I returned from sightseeing.

Service

5.0

The service was lackluster; the front desk staff seemed uninterested and I received little help regarding my concerns.

Location

9.0

Being located right on the main plaza was a huge plus, allowing for easy access to restaurants and shops just a few steps away.

Dining

6.0

The dining area was charming with its historical ambiance, but I couldn't fully enjoy it due to other distractions around the hotel.

Facilities

5.0

The hotel offers basic facilities, though the pool was unfortunately too cold for swimming. Parking was also a little misleading.

Sally

United States of America, October 2024

6.8/10

I had mixed feelings about my stay at Hotel Santa Clara. While the historical charm of the colonial building and its fantastic location right on the main plaza were highlights, the issues I encountered with the service and room conditions significantly dampened my experience. I appreciated the cozy ambiance, but the lack of attention from staff and the dampness in my room were major drawbacks.

Rooms

5.0

The room I had was dark and musty. cleanliness was a concern with stained furniture. I returned to find my suitcases soaked from a water leak, and the response from management was far from satisfactory.

Service

5.0

The service was lackluster. I often felt like an inconvenience to the staff. Waiting at the front desk while the clerk was on a personal call left a bad impression.

Location

9.0

The location is unbeatable, right in the center of town and adjacent to the zocalo, making it incredibly convenient for exploring San Cristobal.

Dining

6.0

Dining options nearby were plentiful, and I enjoyed having various restaurants within walking distance. The ambiance in the hotel's restaurant could use some improvement.

Facilities

6.0

Though the hotel had a swimming pool, it was freezing cold and not usable during my stay, which was disappointing. However, I appreciated the historical features and courtyard ambiance.

Jessica

United States of America, October 2024

7.0/10

My stay at Hotel Santa Clara had its ups and downs. The location was fantastic, right on the main plaza and close to various restaurants and shops. However, the room was dark and somewhat unclean, with stained furniture and a strange mustiness. The service left much to be desired, particularly when it came to handling issues that arose during my stay.

Rooms

5.0

The room was dark and not very clean. Stained furniture and a musty odor were quite off-putting.

Service

5.0

Service was lacking. The staff seemed disinterested, and when I reported issues, I was met with excuses rather than solutions.

Location

9.0

The hotel is situated right on the main plaza. It's so convenient for exploring the vibrant area around San Cristobal.

Dining

6.0

Dining was acceptable, though my attention was drawn more to the peculiar decorations than the food. The surroundings had a unique charm.

Facilities

5.0

Facilities included a swimming pool, but it was too cold to use. Parking was available, though not conveniently located.

John

United States of America, October 2024

6.4/10

Hotel Santa Clara holds a captivating charm with its colonial history and fantastic location adjacent to the main plaza. though my experience was marred by a few issues. The sense of history in the wooden balconies and murals grabbed my attention, making me appreciate the hotel’s character. However, the musty room and staff who seemed indifferent to my needs left much to be desired.

Rooms

6.0

The rooms were just okay. a bit dark with some cleanliness issues. I was surprised to find the door lock was out of order during my stay, which was concerning.

Service

5.0

Service felt lackluster at times, as staff members didn’t seem particularly attentive. I often felt like I was a bother when asking for help.

Location

9.0

The hotel has a prime location right on the main plaza, making it easy to explore nearby restaurants and attractions. I loved being able to walk everywhere.

Dining

7.0

The restaurant offered nice options, including home-made pastries for breakfast. though I wish I had experienced more enthusiasm from the staff while dining.

Facilities

6.0

Facilities included a pool, which I found to be quite cold and not usable. while parking was provided, it was a bit further away than expected.

Charles

United States of America, October 2024

6.4/10

I appreciated the hotel's fantastic location right on the main plaza, making it easy to explore San Cristobal. However, the service left much to be desired, as I often felt like an inconvenience to the staff. The rooms, while reflecting some historical charm, were a bit dark and had issues with cleanliness, which detracted from the overall experience.

Rooms

6.0

The room I stayed in was dark and not very clean, with stained furniture and carpet. I also dealt with a significant leak that soaked my bags, and the lack of a proper response from the staff was disappointing.

Service

5.0

Service at the front desk was lackluster; the clerks often seemed preoccupied and unresponsive to my needs.

Location

9.0

It's hard to beat the location—right next to the zocalo and surrounded by eateries and shops, which made exploring the area super convenient.

Dining

7.0

I enjoyed the dining experience, especially with the lovely atmosphere around the courtyard, although I was a bit put off by the sight of featherless parrots while eating.

Facilities

6.0

While the hotel has a swimming pool, I found it to be too cold to enjoy. There are also additional amenities like shuttle services and tours available, which is a plus.